Active listening means paying attention to the speaker and giving them your complete attention, without interrupting or trying to decide what you will say next. It’s important to be aware of what silent signals you may be sending with your body language when you are listening. Are you looking at the speaker as they talk, …
It happens all the time. A good company experiences an incident, or their employees or representatives makes a bad move. Through the power of social media, news of the event spreads across the world in a flash, then lives on the Internet in perpetuity. While it takes mere hours for the damage to be done …
Everyone who knows me knows that I am passionate about supporting women owned businesses. My own business, Alicomm International, is certified by the Women’s Business Enterprise National Council (WBENC), the largest third-party certifier of businesses owned, controlled, and operated by women in the United States. So naturally, when Jennifer Copeland of AT&T ask me to …
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